Lazada achieves profitability, eyes IPO

Modern Lazada office interior in Singapore featuring vibrant lounge area, company branding, and creative open workspace design.
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Lazada profitability signals Southeast Asia IPO momentum

Lazada, the Alibaba-owned e-commerce giant in Southeast Asia, posted its first-ever monthly profit in July 2024. This long-awaited milestone follows years of heavy investment and signals a potential return to the IPO spotlight. As Alibaba reshapes its global strategy, Lazada’s financial turnaround may revive plans for a public listing.

Background: From losses to a fiscal milestone

Founded in 2012 and acquired by Alibaba in 2016, Lazada operates in six markets: Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. Over the years, Alibaba injected more than US$8 billion into the business. Despite this, Lazada remained unprofitable, citing aggressive user growth and regional market share as priorities.

That changed in July 2024. Lazada’s first monthly profit reflects a shift away from unchecked expansion. It marks the result of focused changes across operations, signaling a new chapter for the company.

Strategic moves behind the turnaround

Lazada began cutting costs in early 2024, starting with a 30% reduction in its regional workforce. While controversial, the downsizing lowered overhead and helped the company streamline internal processes.

At the same time, Lazada launched a new in-app feature called “Choice.” It offers ultra-low-cost products with fast delivery, directly targeting competitors like Temu and Shein. Lazada also introduced LazzieChat, an AI chatbot developed with Alibaba Cloud and OpenAI, to improve customer engagement and boost sales.

These changes weren’t just reactive. According to Tech in Asia, they formed part of a long-term plan to stay competitive. Lazada also improved its logistics, revamped seller onboarding, and launched targeted marketing campaigns—all of which pushed it into positive EBITDA territory.

Editorial insight: IPO-readiness or Alibaba's soft retreat?

The timing of Lazada’s profitability is significant. Alibaba is restructuring its global digital commerce arm, and a successful IPO would signal progress to investors. A listing could serve as both validation of its regional strategy and a much-needed liquidity event.

But not all signals point to strength. Profit achieved through layoffs and cost-cutting invites questions about how long the gains will last. Lazada also faces intense competition from Shopee and TikTok Shop, both of which have eaten into its market share.

If an IPO happens, investors will look beyond profit margins. They’ll want proof that Lazada can compete and grow in a saturated space.

Future outlook: Can Lazada sustain its first profit and rise above regional rivals?

July’s profit was not just a financial blip—it showed intent. But the bigger challenge lies ahead: maintaining profitability while scaling up. Lazada’s strong brand, delivery network, and Alibaba’s support remain key advantages. They must now be used with precision.

According to TechNode, Alibaba continues to invest in Lazada, reflecting long-term belief in its potential. If the IPO moves forward, it will test Lazada not only on numbers but on its strategic vision. A successful public debut could reset Southeast Asia’s e-commerce race—and reposition Lazada at the front of the pack.

Discover more inspiring journeys on Feature.Asia: 10 Entrepreneurs Under 30 Changing Asia’s Economy

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